Credit Cards are a Pain at Conventions
Submitted by Jamie Robertson on July 14, 2009 - 13:18
Disclaimer: this is not an advert, more of an idea I'd like to get some opinions on.
I think we can all agree that the current trend is away from cash towards credit cards, which is very unfortunate for us trying to sell merch at conventions (well, it's been extremely unfortunate for me, I can't speak for everyone). I've seen a number of neat little setups for trying to still process cards, though they all seem to be somewhat lacking, and almost always take a bit of explaining to customers that we're risking losing.
There's a device called the SmartSwipe that I've been eying lately that has finally left the Canada-only status. It advertises itself as an extra-secure way to make payments for personal online shopping, but from examining the FAQ it looks like it could be a great way for us to provide a safe, intuitive way for card-toting customers to pay for goods they would be otherwise unable to purchase. The features I'm speficially looking at are:
Multiple people swiping: yes
Work in existing online store: yes
Portable: yes, very
Requirements: Windows XP or higher and Internubs
Out-of-country functionality: yes
So, to wrap that into a sentence: we could sit down at our tables, log a netbook into the wireless and go to our existing online stores, and then let customers swipe their cards on the spot without a worry in the world: shipping and handling would be done right there on the spot. :) In my experience, a increasingly higher percentage of cons have wireless and power readily available for me, and making any adjustments to my store to support what I just described would be relatively trivial.
Does anyone have any thoughts on this? Has anyone had any experience with such a setup? I haven't invested the $87 into such a setup yet, and was wondering what the NCWCCC thought before I do so.